RETURNS & EXCHANGE POLICY
SHIPPING POLICY
At 26 Professional Paris, we strive to ensure that your shopping experience is seamless and satisfying. Below are the details of our shipping policy:
Processing Time: Orders are typically processed within 2-3 business days. Custom or handmade items may take additional time, which will be specified on the product page.
Shipping Methods: We partner with reliable carriers to deliver your orders safely and promptly. Delivery times vary based on your location and selected shipping option.
Shipping Charges: Shipping charges are calculated at checkout and depend on the destination and order size.
International Shipping: We ship worldwide. Customs fees, duties, and taxes for international shipments are the customer's responsibility.
Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor its progress.
Delays: While we aim for timely delivery, unforeseen weather or customs delays may affect shipping times. We appreciate your patience.
Refund & Return Policy
At 26 Professional, we strive to ensure complete customer satisfaction with every purchase. Please read our policy carefully before placing your order.
Returns
Eligibility: Returns are only accepted for damaged or incorrect products received. All return requests must be raised within 3 days of delivery.
Condition: Items must be unused, in original packaging, and accompanied by proof of purchase.
Non-returnable items: Personalized products, Vastu consulting services, or items marked as "Final Sale" are non-returnable.
Refunds
Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Processing: If approved, your refund will be processed within 7 working days to the original method of payment.
Shipping charges: Shipping costs are non-refundable. You will be responsible for paying your own return shipping costs unless the product was damaged or incorrect.
Cancellations
Orders can be cancelled within 6 hours of placing the order. After this period, cancellations will not be accepted.
Contact Us
If you have questions or need to initiate a return, please contact us at:
📞 +91-9723653569
📍 Address:
Saket apartment
Athwalines,
Surat
Gujarat-395007